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MANAGEMENT-V's-LEADERSHIP
If management is about maintaining the status quo and leadership is about taking risks in the unknown, are you training managers for the past or leaders for the future...?
BUREAUCRACY-V's-ENTREPRENEURSHIP
If your organization is staggering in the present because of bureaucratic
practices instead of grabbing your share of the future through "entrepreneurial-spirit"... I can help!
HOW I CAN HELP
Your
competitors are plotting your downfall by improving their competence in an
attempt to better serve 'your' customers and reduce your market share. I offer
a focussed approach to 'human-resource-development' to put your organization in front. Individual-staff and organisational development, is the only way to compete, I can help.
TRAINING-SCOPE:
I can provide customised programmes to suit your goals including; team
development, leadership skills, motivation principals, power & influence,
effective management, sales & 'customer-care', planning principals,
competence development, negotiation skills and 'entrepreneurial-staff 'development.
EXPERIENCE & PREVIOUS ASSIGNMENTS: 'Training-programmes' and consultancy services have been undertaken for Ericsson
Telecommunications in Malaysia, India, Taiwan, Vietnam, China, Japan and Pakistan. A programme on entrepreneurship written by myself is provided through Ericsson Academy Malaysia to 'Perhebat', for retiring military officers' of the Malaysian Armed Forces. A competency-modelling programme, I co-developed has been implemented by Celcom a mobile telephone operator in Malaysia and training has been conducted for AIS Thailand. Commercial experience includes senior positions in sales/marketing and general management in the finance/banking industry, creative director of an advertising-agency and directorship of a manufacturing business. I have also delivered lectures to the "Australian Society of Accountants", the Queensland TAFE and various small business groups.
Articles have been published in, The "Small-Business-Guide" for the State
Government of Victoria (Aust.), The Australian Medical Practitioner, The Pathaya Mail and The Australian Accountant. I have also consulted to The "Australian Commerce and Industry Office", Taipei and The Commercial Division of the "US Embassy" in Jakarta..
MY CONTACT DETAILS...
"rictownsend" - Corporate Learning Consultant/Trainer
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